Taking Time to Answer Your Feedback

By Nomadic Matt | Published April 9th, 2013

Man standing in a field with a question mark hovering over his headA few weeks ago, I opened my biannual reader survey. I do it because your feedback matters, and I like to make sure I’m best serving you in your quest to travel more without spending craploads of money. I received hundreds of amazing responses (yes, I read them all!). The detail you provided in the open-response questions was phenomenal, and since you took the time to write out such great responses, I want to take the time to talk about them.

For starters, I’m continually working on getting better navigation for this website, and a lot of people said “help us find information easier.” Posts aren’t arranged by date, but by topic. You can find the topics on the right sidebar of any blog page. Additionally, there’s always the search feature in the header. But to really make things easier, you’ll notice a giant bar on the top of the site that says “get started planning your trip.” That bar takes you here, which is the best starting point for exploring the website and planning your trip. Hopefully that will alleviate some navigation woes, but I’m open to more input on this.

A lot of you want more webinars. I want more webinars too! I did one during my book launch, and though we had some technical difficulties, it went really well, so I plan to do more. Look for more of those starting in May!

Many of you want more information on family travel. Me too—but since I’m a single guy, I can’t write about that. Luckily, I know many others who can, so I’m in the process of getting a few people to write guest posts on the subject. Additionally, if you’re a family who went traveling around the world, I’d love to interview you for my website. You can reach me at [email protected]

There will also be more information coming for shorter trips. Now, all the money-saving tips I offer can be applied to short trips, as saving money knows no time frame, but I plan to write more posts on “how to spend X days in X city” to help you better use your time in your destination. I’ll also be creating a few similar posts for certain countries. If you have two weeks in Thailand, what should you do? That kind of thing.

One of the complaints I got was that this blog is too US-centric. Well, I am American, so there’s only so much I can do about that. Most of my tips are universal, though. It doesn’t matter what nationality you are, when you get to Paris, we all save money the same way. That being said, I fully recognize that a lot of the banking, credit card, and travel-hacking advice I give is US-centered. I’m only one man, and I can’t know about EVERY banking system there is. But again, luckily, others do. In an effort to address this concern, I’m currently finding writers from outside the United States who can speak to this aspect of travel.

I really appreciate everyone taking the time out to complete these surveys. I learn a lot about you readers and what you’re looking for. I still keep the core of this blog the same, but the survey allows me to address aspects of travel I might have overlooked.

So thanks for all your constructive feedback! You’ll be seeing some new content soon!

comments 11 Comments

Nice of you to address readers’ concerns and let them know you care about what they have to say.

Yes, this blogging thing is a process of evolution! Nothing stays the same for long!

Thanks for the update! It’s nice to see that you’re listening to your readers and I think the “start here” button is a nice idea. I feel your pain about finding the best way to present information and I’m still struggling with the same issue.

Looking forward to the updates!

Definitely looking forward to more webinars! Thanks!

Rachael

I recently stumbled upon your blog, whilst getting addicted to all things travel as a distraction from my uni work & to help plan out my post-uni plans. I’ve found the site really helpful, and even though I’m a Brit most of the info is definitely transferable, well laid out, and easy to read :)

I want to say thanks for this and always being so flexible and willing to grow with your site! These adjustments sound good!

I did want to say, however, that I appreciate the fact that you’re American and focus on that. A lot of people from other countries can easily travel and work in other destinations where Americans can’t (I’m primarily thinking of visas that are available to Brits and Canadians but unavailable to Americans). I think it’s cool that you’re going to get some more info for those folks, but I also really enjoy that you make it possible for Americans specifically, too!

Good work, as always! :)

I’m a fan of the single-guy, no kids angle. Same goes for the USA angle. I read your blog for YOUR experiences. I’d have zero interest in a “family-vacation-with-kids” post, because that’s not your life. Besides, so much of the family angle already exists online. Tons of places cover “vacationing” but I feel your site covers “travel” — and there’s a big, refreshing difference. I know you’ll find the right balance. Keep up the great work!

NomadicMatt

You’ll still get that 99% of the time.

linda

Would you let me know the boat that takes you to the different islands in Fiji. How much is it? What is the name of the company. I can’t seem to find much. I need some ideas to save money in Fiji. Where is the best place to jump off a cliff into the ocean?
What is the most relaxing and most exciting places or islands to visit? Thanks, Linda

Thanks for listening! I’m a fan of sample general trip itineraries – so I’m looking forward to more info on “how to spend x days in x city” thanks Matt!

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